Peace of mind

Top customer support, commitment to the growth of your practice, security and more. We have you covered.

Cloud-based

No installation required, just log in online like your email account. Works on any device and multiple devices at the same time. Access it anywhere, anytime!

Wake up to new surprises through our seamless regular updates!

Top-class Support

Reach out to our team via our well-acclaimed in-app chat support. We have an average response time of < 7 minutes! We use analytics to understand the problem and troubleshoot it. We are also constantly monitoring our systems to minimise disruption and improve reliability .

Comprehensive Knowledge Base & Tutorials

Comprehensive knowledge base and video tutorials available in both English and Malay to assist you and your staff at your own pace. Onboard your new staff members at any time of the year for free. Learn how to make the best of Klinify and improve your practice through our weekly articles.

Master Drug List

Comprehensive information of drugs available in Malaysia. Updated on a weekly basis to ensure that you have the latest drug information. Helps you get better analytics on your clinical operations.

Customizable permission settings

Decide who has access to your clinic information. Completely customizable by the profile of your staff in your clinic. Grant and revoke access anytime to keep your data safe

Data Security

We use secure Microsoft Azure servers which complies with the latest industry standards and only uses the data for the purposes of providing the cloud services.

Internally, our software ensures that we have audit trails to track every login and change, we store your data in isolated containers, and allow only limited access internally for support (which is only provided when asked explicitly by our customers, or when our internal tracking software flags a problem with the application).

For more information, read more about it here.

PDPA Compliance

We comply with Personal Data Protection Act (PDPA) regulations and your patient personal information is securely stored on Microsoft Azure servers.

For more information, read more about it here.